We hope you love your purchase. If not, feel free to send it back to us!
Our return policy is for store credit only.
Items are eligible for return if:
- All items are un-worn, un-washed, un-altered and have the original tags still attached
- Items are received with 10 days from the original purchase date.
- All items are free of make-up, deodorant, perfume, or other stains.
All Sale merchandise, items purchased with a discount code, and gift cards are FINAL SALE.
If your return does not meet the above criteria, please do not attempt to return it. Items will be shipped back to you and are subject to additional shipping costs.
If you receive incorrect merchandise or merchandise you believe to be defective, please contact Customer Service. All claims must be made within 10 days of purchase date.
RETURNING AN ORDER
To return an item by mail:
- Enclose a copy of your receipt, highlighting or circling which items you are returning
- Mail to:
Karats & Keepsakes Boutique
4524 Forsyth Road #202
Macon, Georgia 31210
Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us
Once we receive your items they will be processed within 1-3 business days at which time you will be issued a store credit for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Please note: Once an order has been placed, the order cannot be canceled or modifed.